WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES FRANKLIN CONTROL SYSTEMS GATHER?
The information we learn from customers helps us personalize and continually improve your shopping experience at Franklin Control Systems. Here are the types of information we gather.
Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, and communicating with you.
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Franklin Control Systems. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at Franklin Control Systems if we cannot recognize you, we want you to be aware that these tools exist.
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Franklin Control Systems if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust Your Profile Preferences.
Information from Other Sources:
We might receive information about you from other sources and add it to our account information.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as Order Pad and storage of items in your Shopping Cart between visits.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Franklin Control Systems' coolest features, and we recommend that you leave them turned on for our website.
DOES CERUS INDUSTRIAL SHARE THE INFORMATION IT RECEIVES?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries Franklin Control Systems, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Sometimes we send offers to selected groups of Cerus Industrial customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust Your Profile Preferences.
As we continue to develop our business, we might sell or buy subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Franklin Control Systems, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Cerus Industrial and Others:
We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Franklin Control Systems, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent:
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
HOW SECURE IS INFORMATION ABOUT ME?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Which Information Can I Access?
Franklin Control Systems gives you access to a broad range of information about your account and your interactions with Franklin Control Systems for the limited purpose of viewing and, in certain cases, updating that information
WHAT CHOICES DO I HAVE?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Cerus Industrial, Inc. features as Order Pad.
You can add or update certain information on pages such as those listed in the "Which Information Can I Access?" section above. When you update information, we usually keep a copy of the prior version for our records.
If you do not want to receive e-mail or other mail from us, please adjust Your Profile settings. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Franklin Control Systems, and it is your responsibility to review them for changes.)
In addition, the Federal Trade Commission provides useful information about online privacy on its own Web site, Site Seeing on the Internet.
CONDITIONS OF USE, NOTICES, AND REVISIONS
If you choose to visit Franklin Control Systems, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Oregon. If you have any concern about privacy at Franklin Control Systems, please call us at 800.962.3787 and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
INFORMATION YOU GIVE US
You provide most such information when you search, buy, participate in a contest or questionnaires, or communicate with customer service. For example, you provide information when you search for a product; place an order through Franklin Control Systems, Inc.; provide information in Your Profile (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; provide employer information when opening a corporate account; participate in Discussion Boards or Franklin Control Systems Chat; provide and rate Reviews; share information with Franklin Control Systems Friends; and employ other Personal Notification Services, such as Franklin Control Systems Alerts. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses; content of reviews and e-mails to us; and financial information.
Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information; search term and search result information from some searches conducted through the Web search features; search results and links, including paid listings (such as Sponsored Links from Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
Examples of information you can access easily at Franklin Control Systems include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, address book); payment settings (including credit card information and check balances); e-mail notification settings (including Alerts, Available to Order notifications, Delivers, and Newsletters); recommendations (including recent product view history, prior order history, and Favorites); and Your Profile area (including your product Reviews, Requests, and Recommendations, and Personal Profile).